Housekeeping Menu Overview

The Housekeeping Menu area contains commands that provide access to features typically used by housekeepers and housekeeping managers.

NOTE: Many of the commands located in the Housekeeping Area are duplicated elsewhere in the system, particularly in the Status area of the Full Menu. Since these commands are used by the housekeeping segment of the staff, they are consolidated under Housekeeping for ease of use. This allows you to give your staff access to everything they need localized in only this section of the Skyware Systems interface.

To reach the Housekeeping Menu:

 

Depending on your Skyware Systems set-up, you may or may not have a quick menu option for Housekeeping.

If you can, Select Housekeeping => from the Quick Menu on the left side of the screen, to open the Housekeeping Menu screen.

Or you can reach the Housekeeping Menu using the Full Menu.

Click the icon on the left for the Full menu.

OR

This will display the Full menu in a tabular form, with four sections, Registration, Status, Cashier and Other.

OR

From the Other Section, select Housekeeping =>.

OR

The Housekeeping Menu screen will open when accessed.

OR

The Housekeeping Menu is divided into two sections, Housekeeping Menu 1 and Housekeeping Menu 2.

Housekeeping area commands in the Housekeeping Menu 1 section include the following:

Set Room Condition: This allows you to change the Housekeeping Condition of the Room (Dirty, Picked Up, Clean or Inspected). The Set Room Condition screen can list all or a selected sub-set of the rooms at your Property along with their current status.

Set Rooms OOO or DNS: A Room can be set as Out of Order or Do Not Sell in order to take the room out of the rooms available to assign to a guest.  

Room Rack: The Room Rack screen displays all of your rooms in room order (as set up in the Managers Configuration, see Property and System Configuration Overview), with the status and condition of the room. You can also select to display rooms by Building, Room Type and current occupancy.

You can click any room number in the table to open the Room Snap Shot for that particular room.  

Room Scan: This allows you to generate a Report that shows the status and condition of rooms, room features and room locations by room type.

Show House Status: Selecting Show House Status will open the House Status Report. The House Status Report provides a snap shot of what is on the books by Room Type for the current day.

Housekeeping Room Assignments: This allows you to assign certain rooms to specific housekeepers.

Housekeeping Sheets Report: This prints all of the housekeeping information by rooms for the day

Housekeeping History: This report can be printed out and allows you to see exactly which Housekeeper has done what Housekeeping duties.

Housekeepers Dashboard: This command opens the (external to the rest of Skyware) link to the Housekeepers Dashboard, for use by your housekeeping staff while working.

Help: Clicking on this command will take you to the Skyware Systems Help Overview page, where you can look at or search for any Help topic in the system. You CANNOT configure the Help system, but you can use it for help in configuring the rest of your system.

Documentation: Clicking on this command will take you to Skyware Systems Documentation notes, including Current Version, sources for help in all setup aspects of Skyware Systems, and a link to Skyware Newswire.

Note: these two options are also available on the Manager's Commands menu, on the Property and System Configuration menu and in the Status section of the Full menu.

Housekeeping area commands in the Housekeeping Menu 2 section include the following:

Inventory Items: This allows you to perform basic information maintenance on the inventory items available for guests at your property.

Inventory Reports: This allows you to select one or more inventory items and generate a report on the availability status of those items

Departures: This command takes you to the Departures Report screen; the Departures Report allows you to enter search criteria and view the guests that are due to depart on a specific day.

Lost and Found: allows you to track items that have been lost at your property, if and when they have been found, and if and when they were returned.  

Housekeeping Discrepancy Report: This report allows you to see if any of your room conditions are not as they should be, according to your Skyware interface.

Out of Order Rooms Report: This report lists all of the rooms whose status has been set as Out of Order.

Show ALL Rooms OOO or DNS: This command opens the Rooms OOO/DNS maintenance screen, which lists ALL rooms that have been put OOO/DNS and allows each room entry to be selected to show their details - status, reasons why the room was placed in OOO/DNS and the start and end date of the OOO/DNS (without the current date filters of the Set Rooms OOO or DNS command, which shows only rooms currently or upcoming OOO/DNS).

Maintenance =>: The Maintenance area command provide access to features typically used by property maintenance workers.  

Log Off: Selecting Log Off logs you out of Skyware Systems and takes you back to the log in screen. This command is also located at the bottom of the Quick Menu, and at the bottom of the Other section of the Full Menu.

Date Updated March 07, 2024